Frequently Asked Questions

Please visit the Policy Page. Information available both in French and in English.

 The app will be made available on Google Play or App Store. If you want to test a Beta version, please click here.

After you installed the app, please create an account. to create an account you will need a valid email address. A code will be emailed to you to help you activate your account. You can use this app anonymously. Please be sure to read terms and conditions. We reserve the right to Steele any accounts that do not respect the terms of use.

After you have created your account, you have to set up your profile. We walk you through it step by step. 

If you have been referred to use the app by a doctor, you have already received a unique code that will allow your doctor to identify your data and communicate with you as they see fit. 

If you don’t have a doctor referral, just leave the field empty and proceed.

At the set-up stage, you will be able to add your favorite games and apps that you usually interact with and you think they can improve your pain conditions. 

In this app, you can track body sensations and pain, feelings, sleep, medications and activities.

Talk is powered by a programmed chatbot that tries to nudge you towards seeing the full half of the glass. The chatbot is asking you questions about how you feel and what activities and interactions have impacted your day. This chat bot does not interpret your responses, but helps you categorize them nicely and come back to them later to reflect on good days and bad days.

The share option is created to help you develop a digital gallery of stories or images that are worth remembering, or sharing with your doctor or other users of play the pain app. These stories are anonymous, and you can set the privacy so that they are only visible to you. When you look back on your pain/play charts, you will be able to find what poems, pictures, art work or recipes you shared on any given day.

When you select the play option, it presents you with a list of different activities that you can do using third party apps. We have provided a limited list of options to serve as an example. But you can add your OWN APPS to the library and assign them to appropriate play category.

When you select the app, you exit PlaythePain, but we will send a gentle reminded after a few minutes for you to come back and share some information. 

You can also log the information later at your own convenience by going to Track option and selecting the activity option.

You can access your report by clicking on the little playthepain (pill/game console) icon that is on the top right side of the screen.  

When you first register for the app, you are asked to add your favourite apps and games. 

If you have an Android Device, PlaythePain app shows you a list of all your apps. You can select the ones that you use for pain management or for fun, and then you can assign which category that app belongs to and create your own play library.

If you have an iOS device, PlaythePain app cannot see the list of all your apps. It pops a little box that asks you to type the name of the app. You can then assign to it a category and create your own play library.

Click on the report icon (on the top right side of your screen) and select the “chat report”.

Go to your profile and press unsubscribe. Once you have unsubscribed, you will no longer be able to access your account.